Privacy policy

What data

What you fill in on the contact form: name, email, website or company (optional), the service you’re interested in and your message. If you write to us by email or WhatsApp, the details in that message.

Name, email and message are required so we can reply. Website or company is optional.

What for

Only to reply to your inquiry and, if we move forward, to prepare a proposal and carry out the project. We don’t use your data for advertising, we don’t sell it, and we only share it with the providers that run this website.

If we write to you first

Sometimes we write to a business to offer our services, for example with a performance report on its website. For that we only use contact details the business itself publishes (on its website, its Google Maps profile or its Instagram): the business name, its email or Instagram handle, its street address, its website and the report we made. We record where and when we found each detail.

Those messages are advertising and say so. If you don’t want any more, reply STOP (or BAJA) or write to hello@tiqstudio.com.ar: we take you off the list the same day and keep only your contact detail on a block list, so we never write to you again. You can also ask us where we got your details or ask us to delete them.

If there’s no reply or no interest, we delete that data 12 months after our last contact. The block list is kept.

Who else receives it

• Web3Forms (United States) receives the form and forwards it to us by email.
• Google (United States) hosts our Gmail inbox, where your message arrives.
• GitHub (United States) hosts, in a private repository, our records of inquiries, clients and businesses we’ve contacted.
• Cloudflare (United States) hosts this website and processes technical connection data, such as your IP address, to serve and protect it. It also receives the emails you send to hello@tiqstudio.com.ar and forwards them to our Gmail inbox.

The United States is not among the countries that Argentine law considers to provide adequate protection. That’s why we ask for your express consent to this transfer when you send the form.

How long

For as long as the inquiry or the business relationship lasts. If we don’t move forward, we delete your data within 12 months of our last contact, except what we must keep for legal or tax reasons.

Your rights

You can request access to your data, or ask us to correct, update or delete it, by writing to hello@tiqstudio.com.ar. Access is free at intervals of no less than 6 months, and we reply within 10 calendar days. We make corrections and deletions within 5 business days.

Cookies

This website uses no tracking cookies or analytics tools.

Supervisory authority

Tiq is based in Argentina. The Agency for Access to Public Information (Agencia de Acceso a la Información Pública), as the supervisory authority under Law No. 25,326, handles complaints from anyone whose personal data rights have been affected.